Archive for December, 2007

Xmas/New Year Support Opening Times

Friday, December 21st, 2007

Here are the details of when support will be available as normal and when it will be operating at a reduced level over the xmas and new year holidays.

Up to 5pm on Monday 24th December – As normal

5pm on 24th to 9am on 27th December – Support will be reduced to responding to urgent issues only (such as server outages). All non-urgent support requests will be dealt with on Thursday 27th.

9am on 27th to 5pm on Monday 31st – As normal

5pm on 31st to 9am on Wednesday 2nd January – Support will be reduced to responding to urgent issues only (such as server outages). All non-urgent support requests will be dealt with on Wednesday 2nd.

9am on Wednesday 2nd January onwards – As normal

Please note that during the times listed, the only form of support available will be our HelpDesk. We will not respond to live support requests during times when is operating at a reduced level.

All times listed are GMT.

We would like to thank you all for your custom and wish everyone a Merry Christmas & a Happy New Year.

Transfer of Uzipp accounts paid by 2CheckOut

Monday, December 17th, 2007

We would like to inform all Uzipp clients who pay their account by credit/debit card on 2CheckOut that their accounts are now being transferred to GHXhosting.com. An e-mail has been sent to all clients who pay by 2CheckOut to inform them of this.

Accounts which are paid by PayPal will be transferred at a later date.

Please feel free to contact us if you have any questions. A copy of the full message has been posted on the Uzipp forums at http://forum.uzipp.com/index.php?showtopic=3936

Thank you